There has been a heavy stream of thunderstorms and other natural situations causing power outages and other economic concerns that has prompted discussions in my household about the practicality of backup systems, generators and all around basic disaster preparedness. I’m truly not a doomsday-prepper however I simply know living and operating without power is tolerable for a few hours or even a few days if it only impacts your residential living. When it comes to business the stakes are higher. Having to report and apologize to customers, “Honest, our phones weren’t cut ...
Faxing has long been a staple of business ventures around the world. It allows hard copies of documents of all kinds to be transported anywhere in the world in a matter of minutes (assuming that both parties owned a fax machine). Like most technology that is used regularly for important purposes, traditional faxing had undergone some changes for the sake of convenience, cost savings and accessibility over the last few years. Perhaps the most exciting development in faxing is the development of fax over internet. In this post, I’ll explain the benefits of fax over internet, what it does, ...
Hello again, and welcome if it’s your first time reading! In my previous posts, we addressed two prominent terms in the world of telecom – “Unified Communications” and the “Cloud”. In this article, we’ll be addressing the benefits of the IP PBX, the telephone system that makes it all work. What is PBX? “PBX” stands for private branch exchange; an internal communications system typically used in a corporate setting. The PBX connects to both the public switched telephone network (PSTN) and the internal network to act as a switch for in and outbound communications. More than once on the hit TV ...
July 21, 2014 / Uncategorized
ShoreTel Inc.'s Technology Partner certification for EtherSpeak's native SIP service now includes version 14 of the ShoreTel Unified Communications PBX platform. EtherSpeak, a trusted SIP carrier, has been a member-validated partner in ShoreTel’s Innovation Network for the past 8 years. ShoreTel resellers and customers utilize EtherSpeak's uniquely native SIP option either in addition to or in place of physical connections such as PRI or POTS. Without additional investments, hardware or new gateway requirements, EtherSpeak enables ShoreTel customers of all sizes to directly connect SIP networks with traditional fixed-line PSTN. "We're pleased to reaffirm ...
“The Cloud”has become one of those super-trendy buzz words thrown around in the media, pop culture and in all varieties of technical conversations these days-but even though it's everywhere, it is usually not very well-defined. What’s interesting about the way the Cloud is talked about is how much it’s talked about, as well as how we choose to talk about it, especially considering how few of us actually know what it is or how it works. I felt very alone in my lack of understanding of the Cloud for quite awhile- but I've recently decided that I can't be the ...